未知题型 听力原文：W: I still haven't received her letter.M: Don't worry. It usually takes 2 weeks to receive it.Q: What does the man mean?(9)A.She should make a complaint.B.She should wait.C.She lost the letter.D.She should never take tests.

未知题型 听力原文：W: You should finish reading Chapterl5 by Monday.M: But I haven't finished Chapter 14 yet.Q: What do we know about the man?(10)A.He hasn't finished his reading.B.He has read Chapter 14.C.He has finished Chapter 15.D.He doesn't want to read Chapter 15.

单项选择题 （ ）指的是管理者在掌握了下属的工作绩效的前提下，为提高员工绩效水平和自我效能感而进行的一系列活动。