单项选择题
单项选择题 What made her realise the real potential of BPO
问答题 Question 2Your company, a center for adults with handicaps, has been unsatisfied with its failure to respond to people who need to know the whereabouts of the clients. You have been asked to write a proposal concerning the possible improvement with the center’s service. Write your proposal, including the following:a description of problems causing people to lose track of where the clients are anexplanation of why knowing where the clients are is importanta recommendation for the kind of change that should be made to the serviceQuestion 3 Your company has been under the pressure from both inside and outside to eliminate its sexist discriminations particularly against female employees. You have been asked to write a report examining potentially sexist decisions and politics permeating the company’ s management. Write the report for your director, including the following information:why the company’s policies and procedures need to be scrutinized for sexismwhat policies and procedures are likely to be considered sexistwhat solutions should be createdQuestion 4 Your company needs to hire an accounting firm for auditing service in order to get a major loan. You have been asked to write a letter of inquiry to an accounting firm about audits. Write the letter to a manager of the firm:stating your need for their serviceexplaining the purpose of having your financial records revieweddescribing the business you are engaged inexpressing your hope for quick response from the accounting firm
问答题 Task Sheet for Candidate ATask Sheet 1A: Managerial skills: certain skills developed to be successful in a particular positionB: Advertising promotion: key components to advertise a new product successfullyC: Business risks, how to face risks and challenges in businessTask Sheet for Candidate BTask Sheet 2A: Corporate culture: Elements involved in creating the norm, beliefs and philosophies of the organizationB: Innovation: how to make a corporation full of new and better ideasC: Decision-making: how to make a decision effectively